ALR Reliable Services

Two women having a conversation in a cozy living room with wooden flooring and large plants. One woman with glasses, wearing a beige top and black skirt, is sitting on a small chair, gesturing with her hand. The other woman with long hair, wearing a white shirt and denim jeans, is reclining on a patterned armchair.

ALR Reliable Services, sets itself apart by consistently staying ahead of always changing insurance criteria, submitting insurance claims, following up on claims, keeping up to date with government programs, credentialing services, thorough collections management and translating services and diagnoses into CPT codes.

If your practice's behavioral health billing isn't handled correctly, adhering to regulations and insurance requirements, you risk both lost revenue and potential legal penalties. This is precisely where we step in to help.

We are dedicated to treating our clients with kindness, understanding, patience, and compassion, always prioritizing you and prompt communication and easy to reach.

Behavioral Health Billing Reimagined

Our Mission:

We manage behavioral health billing, empowering licensed behavioral health professionals to dedicate more time and focus to their clients.

Testimonials

“Ashley with ALR Reliable Service’s attention to detail and timely communication made me feel confident that I had the right person handling my billing. Working with her was a warm experience and she makes billing a manageable task so I could focus my time on client care. I recommend Ashley to anyone needing someone to handle the administrative side of their practice!.” - Haylee O’Hara, PLMFT

“I trust ALR Reliable Services with my billing needs, they have proven time and time again to make sure I receive my payments and will fight for my claims to get paid. Ashley is reliable and I only trust her to do my billing so I can focus more on my clients and Private Practice.” Anonymous, LPC

Our Services

  • A bedside lamp illuminating a sign that says, 'Love Your Life,' with a small plant on the left and a lit candle on the right.

    Our Behavioral Billing Services

    Eligibility & Benefits Verification

    Prior Authorization Management

    Claim Submissions

    Claim Tracking & Follow up

    Denial Management & Appeals

    EOB, Payment Posting & Reconciliation

    Monitor Under Payment Recovery

    Client Statement Generation & Follow-Ups

    Monthly AR (account receivable) report & Analytics detailing the revenue collected for your practice each month

    EAP/Medicare & Medicaid/ Tricare

    Thorough Collections Management

    Credentialing & Enrollment

    ICD 10 / CPT Certified

    EHR/EMR Integration

    HIPAA compliant

    Continuously monitor and adapt to always changing government & state regulations in behavioral health billing, ensuring your-round compliance.

  • A white square card with the handwritten message '#Be Kind' placed on soil among green plants and moss.

    Reliable Customer Service

    Our hours of operation are Monday through Thursday, from 8:00 AM to 6:00 PM Central Time. Friday 9:00 AM to 3:00 PM.

    Calls after 4:00 PM Monday through Thursday will be returned the next business day. Calls made after 3:00 PM Friday will be returned the following business day.

    If clients need a specific callback time, please state this in the voicemail left and we will make note to return the call at the requested time.

    For email inquiries please allow up to 2 business days for a response.

    We understand the importance for your clients to be able to speak directly with someone about your billing. You’ll always have a direct point of contact and can easily get in touch with us for questions.

    Contact Us Today!

    (816)-368-1386

  • Handwritten notes on graph paper with a calculator resting on top, with the words 'competitive pricing' underlined in red.

    Transparent Pricing & Agreements

    No Hidden Fees, just full transparency

    No per claim submission fee

    We charge a percentage of the allowed amount billed per paid claim (we only charge on paid claims)

    We have a small, monthly claims processing fee that we’ll review with you before any agreements are signed.

    We have a competitively priced annual renewal fee that covers the costs associated with securely processing your billing through our insurance partners. This renewal fee is only charged per calendar year.

    We’re confident in our services which is why we offer a 60-day trial. If you’re not completely satisficed after 60-days we’ll refund your yearly fee paid at the time of agreement signing. We offer this guarantee because, ultimately our goals is to make your life easier.

FAQs
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You deserve a break too, Let us help!

Behavioral health professionals typically enter this field to make a positive impact on individuals' lives and contribute to societal well-being, not to grapple with daunting administrative tasks, number crunching, or complex government and state regulations. This passion often stems from a personal experience with therapy, a fascination with psychology, or a deep belief in the power of human connection.